Something new is coming

Lightspeed meets Shopify.
Intelligently.

Your POS
Lightspeed
real-time sync
Connectail
middleware
two-way
Your Store
Shopify

Two-way inventory sync between your Lightspeed POS and Shopify store – no manual updates, no overselling, no reconciliation headaches. Built for independent retailers who sell in-store and online.

Tell us about your setup – we’ll reach out when it’s ready for you.

What is Connectail

The missing link between your store and your stockroom.

Connectail is a middleware platform that sits between Lightspeed and Shopify, keeping inventory, orders, and product data in sync – intelligently and automatically. When a product sells in your store, Shopify knows immediately. When an online order comes in, Lightspeed adjusts stock straight away. No lag. No manual work. No more counting the same items twice.

Sound familiar?

The problems Connectail is built to solve.

⚠️
Overselling online
A customer buys your last unit in-store. Shopify still shows it available. Another customer orders it online. You have one item and two orders – and one very unhappy customer.
📋
Manual inventory updates
Someone on your team updates stock in Lightspeed, then again in Shopify. Double the work, half the accuracy. It’s the first thing that slips when you’re busy.
🔄
Delayed sync causing drift
Your current integration syncs every 30 minutes. In busy periods, that’s a 30-minute window where your online store shows inventory that no longer exists in your physical store.
📊
Two systems, two versions of truth
Lightspeed says one number. Shopify says another. End-of-month reconciliation takes hours and the numbers still don’t fully trust each other.
🛠️
Complex setup, fragile connections
Existing tools require technical know-how to configure and break without warning. When they do, you find out from a customer complaint – not a system alert.
💸
The hidden cost of doing it manually
The hours your team spends reconciling inventory are hours not spent on customers, buying, or growing the business. It adds up faster than it looks on a spreadsheet.
Built by people who’ve done this before

Connectail is brought to you by Retail Matchmaker.

We are a US-based eCommerce and integration consultancy headquartered in Wilmington, Delaware, with over two decades of hands-on experience helping independent retailers connect their physical and online operations. Connectail is the product version of everything we have learned about what works – and what breaks – when Lightspeed and Shopify are expected to talk to each other. We are not guessing at the problem. We have lived it, diagnosed it, and built the solution.

24+ Years in retail technology
1,200+ Retailers onboarded globally
2-way Real-time inventory sync

Interested?
Let’s talk.

Tell us about your Lightspeed and Shopify setup. We will reach out as soon as Connectail is ready for you.

A product by Retail Matchmaker · Wilmington, Delaware, US